Two rules, often confused
The federal HCBS regulatory environment has two major rules in current implementation. They are distinct:
- The 80/20 Rule (Ensuring Access to Medicaid Services Final Rule, CMS-2442-F, finalized 2024). Requires that 80 percent of Medicaid payments for homemaker, home health aide, and personal care services flow to direct caregiver compensation. State reporting begins July 9, 2028; full enforcement lands July 9, 2030.
- The HCBS Settings Rule (codified at 42 CFR 441.301 and 42 CFR 441.710, originally finalized 2014). Requires that any setting where Medicaid HCBS is delivered meet specific physical and operational standards designed to ensure community integration. Full compliance was originally due 2019, then extended to 2023 with state implementation plans.
The 80/20 Rule is about how money flows. The Settings Rule is about where care is delivered. An agency can be perfectly compliant with one and substantially out of compliance with the other.
What the Settings Rule actually requires
The Settings Rule applies to any setting where Medicaid HCBS waiver services are delivered. CMS established baseline requirements that every qualifying setting must meet, plus additional requirements specifically for residential settings.
Every HCBS setting must:
- Be integrated into the broader community, including community-based activities and employment opportunities.
- Provide opportunities to seek employment and work in competitive integrated settings, engage in community life, and control personal resources.
- Ensure the individual receives services in the community to the same degree of access as individuals not receiving Medicaid HCBS.
- Be selected by the individual from setting options, including non-disability-specific options.
- Ensure individual rights of privacy, dignity, respect, and freedom from coercion and restraint.
- Optimize individual initiative, autonomy, and independence in making life choices.
- Facilitate individual choice regarding services, supports, and who provides them.
These are not aspirational guidelines. They are federal regulatory requirements that state Medicaid programs verify during the survey and certification of HCBS settings.
Residential settings: the standards
Residential HCBS settings (group homes, supported living arrangements, adult foster homes) carry additional requirements:
- The individual has a legally enforceable lease or agreement with the same responsibilities and protections as any other tenant in the state.
- The individual has privacy in their sleeping unit: entrance doors lockable by the individual, unit choice including choice of housemates, freedom to furnish and decorate.
- The individual has freedom and support to control their own schedules and activities, including access to food at any time.
- The individual can have visitors of their choosing at any time.
- The setting is physically accessible to the individual.
Modifications to these standards are permitted only when justified by an individual's assessed need and documented in their person-centered service plan, with informed consent from the individual and less-intrusive methods attempted first. The justification must be reviewed periodically.
Non-residential settings: day, employment, community
Non-residential HCBS settings include day programs, supported employment locations, vocational rehabilitation sites, and community-based service locations. They face the seven baseline standards but not the residential additions.
Common compliance vectors for non-residential settings:
- Site integration. A day program co-located on the campus of an institution (state hospital, large congregate care facility) carries presumption of non-compliance and requires heightened justification. CMS specifically called out the "isolating effect" of campus-based programs in the rule preamble.
- Activity selection. Individuals must have real choice in what they do during the day. Settings that assign all attendees to the same activity at the same time with no alternative options run into compliance issues.
- Community access. The setting must facilitate community access (transportation, escorts, scheduling flexibility) not merely tolerate it.
- Competitive integrated employment. Where the setting includes employment-related services, the services must orient toward competitive integrated employment (real jobs at competitive wages alongside non-disabled workers) rather than sheltered workshop arrangements.
What state surveyors look for
State Medicaid programs survey HCBS settings under the Settings Rule on a periodic cycle, typically every one to three years. The Kansas KDADS guidance is representative of the document review and on-site observation process:
- Document review. The setting's policies, procedures, lease templates, person-centered service plans, and modification justifications.
- Physical inspection. Privacy locks on bedroom doors, accessibility of food storage, accessibility of the setting's common areas, absence of restrictive physical barriers.
- Individual interviews. The surveyor speaks with individuals receiving services about their experience: do they have visitors when they want, do they control their schedule, do they participate in selecting their setting.
- Staff interviews. The surveyor confirms staff understanding of resident rights, modification documentation procedures, and complaint processes.
- Service plan review. Person-centered service plans must be current, signed by the individual, and reflect their stated preferences.
A survey finding of non-compliance triggers a corrective action plan with a state-specific remediation timeline. Repeated or severe non-compliance can lead to settlement decertification and removal from the HCBS waiver provider network.
Common citations and how to prevent them
- Bedroom doors without locks. The rule requires entrance doors to sleeping units to be lockable by the individual. Hardware fixes are common findings; inexpensive to remediate, immediately visible to surveyors.
- Limited food access. The rule requires access to food at any time. Kitchens locked overnight or food access restricted by staff schedule frequently gets cited. Modifications justified by safety concerns require documented person-centered planning.
- Inadequate housemate-choice documentation. Residential settings must document that the individual was offered setting options including who they live with. Missing documentation of the choice conversation is a common finding even when the choice was actually offered.
- Modification justifications lacking specificity. Where the setting modifies a Settings Rule standard for an individual (for example, monitored kitchen access for an individual with food-safety risks), the justification must cite the assessed need, the less-restrictive alternatives considered, informed consent obtained, and a periodic review schedule. Generic justifications get cited.
- Day program scheduling without choice. Non-residential settings where every attendee follows the same schedule produce activity-choice findings. Posting two activity options per time slot, even if most individuals select the same one, demonstrates the choice requirement.
Common questions
Does the Settings Rule apply to my agency if I only provide personal care in a participant's home?
The home is the setting in that case, and the seven baseline standards apply to the service delivery within it. The standards are easier to meet in a participant's own home (privacy, choice, community access are usually inherent) but the agency's policies and the service plan still need to reflect them.
How is the Settings Rule different in California vs other states?
California's Department of Developmental Services administers HCBS through 21 regional centers, each of which conducts provider monitoring against state-adopted Settings Rule standards. The federal standards are the floor; states (including California) often add additional requirements. Always check your state's specific implementation document.
If my setting was compliant in 2019 when the original deadline was set, am I still compliant?
Compliance is continuous, not point-in-time. CMS has continued to issue sub-regulatory guidance, and states have published periodic clarifications. A setting that passed inspection in 2019 may still need updates to reflect current guidance on choice documentation, modification justification, or community integration.
Does the Settings Rule interact with the 80/20 Rule?
Indirectly. The Settings Rule determines whether your setting qualifies for Medicaid HCBS billing at all. The 80/20 Rule determines whether the Medicaid payments you receive are distributed correctly between direct care and administration. A setting that fails the Settings Rule has its billable revenue at risk; if revenue stops, the 80/20 math becomes moot.
What happens if I disagree with a survey finding?
State Medicaid programs typically include an appeal process for survey findings. The provider can submit additional documentation, request reconsideration, or pursue formal appeal. The specific process varies by state. The KDADS guidance and similar state resources outline the appeals process for that state.
Sources
- 42 CFR Part 441 Subpart G: HCBS Waiver Requirements . Electronic Code of Federal Regulations.
- HCBS Settings Final Rule . Kansas Department for Aging and Disability Services.
- HCBS Settings Rule: Provider Page . Illinois DHS Division of Developmental Disabilities.
- HCBS Settings Rule . California Department of Developmental Services.
- HCBS Settings Rule Policy Checklist . LeadingAge New York.