Origin
12 modules
Pre-launch through first 30 days.
Eligibility, entity formation, regulatory basics, initial SOPs, first hire workflow, first client intake. The "I have never done this before" fundamentals.
For aspiring operators
Start a caregiver agency. On a path that's already worked twenty-five times.
We launched 25 agencies in Utah at 20% net operating income in an industry averaging 6 to 8 percent. Half came from outside HCBS entirely. The path is repeatable. HCBS.AI is the path made into a product you can use today.
Operating in another state? Tell us where, and we'll reach out the week we launch in your region.
Built for the size you are: pick a bucket and the rest of this page speaks to your scale.
The pattern
An RC Willey furniture salesman to a million-dollar caregiver agency in 18 months.
We did not invent this story. We ran it 25 times. The operator did not come from healthcare. They came from retail, hospitality, parenting, teaching, the trades. What they shared was a willingness to follow the playbook. HCBS.AI puts that playbook in your hands the moment you answer the first question.
Day 0
Tell us about your agency
Nine questions in about four minutes. State, services, ambition, timeline, current background. Lora generates your agency snapshot and your first regulatory primer.
Week 1
Your foundation
Eligibility screen, entity formation guidance, SOPs scaffolded for your state and services, compliance dossier started. Locked to your tamper-proof audit trail from day one so the 2030 auditor has every line they need.
Months 1 to 3
First hires, first clients
Origin tier curriculum. First caregiver hire workflow. First client intake workflow. Rep-payee setup. Your agency website auto-generated and live at your subdomain.
Months 4 to 12
Operational rhythm
Genesis tier curriculum. First audit (passed). Daily Brief establishes operational cadence. Network ranking dashboard surfaces where you stand against peers.
Month 18
Million-dollar agency
By month 18, the network median operator is at one million dollars in gross revenue. The 20% net operating income compounds. Prime tier curriculum unlocks. Legacy tier follows.
The four-tier curriculum
Origin. Genesis. Prime. Legacy.
The operator lifecycle from first hire to succession planning, codified into 44 modules across four tiers. Every module produces a real artifact you can use the same day.
Genesis
10 modules
Day 30 to month 6.
Operational rhythm, audit readiness, financial controls, peer benchmarks, first audit. The "I am running an agency now" fundamentals.
Prime
14 modules
Month 6 to year 3.
Scaling staff, expanding service mix, multi-client operations, compliance posture maturity, growth strategy. The "I am building a real business" fundamentals.
Legacy
8 modules
Year 3 plus.
Sub-agency formation, white-label workflows, advisory and mentor role, succession planning, exit considerations. The "I am the network now" fundamentals.
Day one
What lands in your inbox after the nine questions.
- Your operator profile (PDF). A 12-page personalized profile naming your state, services, scale, and the regulatory frameworks you operate under.
- NOI projection. Real numbers for what your agency could net at 20% versus the industry baseline, with the dollar gap year-by-year.
- Regulatory primer (your state only). The specific waivers and rule sets that apply to you. No noise from states you do not operate in.
- First Daily Brief subscription. Tomorrow at 6 AM, the editorial brief tuned to your state and your service mix arrives in your inbox.
- The first three Origin modules unlocked. Eligibility screen, entity formation, initial SOPs. Self-paced.
What your caregivers see
Less paperwork. Less waiting. Same caregivers.
The system runs underneath, not on top. Your team keeps the relationships and the judgment. The interface stays out of the way.
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1
Shift sign-in in seconds.
Open the app, tap the shift, confirm location. The system handles the time stamp, the location attestation, and the start-of-shift documentation packet behind the scenes.
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2
Time tracking that just happens.
Hours roll up to payroll automatically. The caregiver sees a running tally in their app. End-of-shift takes a tap, not a form.
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3
Credential renewals with one tap.
CPR, first-aid, state certifications. The system tracks expiration dates and sends the reminder, the renewal link, and the upload slot all in one place. No chasing.
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4
Questions answered faster.
When a caregiver hits a documentation question or a medication question, the answer comes back the same shift, not three days later. The same operating system that handles your audit dossier answers your team's questions.
Result so far across the network: caregivers stay an average of fourteen months longer than industry baseline. The shorter the friction, the longer the tenure.
- 0% compliance failure rate, versus 30% industry average
- 14 mo longer caregiver tenure than industry baseline
- < 2% of partner agencies leave each year
25 agencies launched. 20% NOI. $30M waiver flow. Seven years.
The contract
You take care of the people. We take care of the rest.
Tell us about your agency. Nine short questions, four minutes. You walk away with your agency snapshot, your income projection, your state-specific regulatory primer, and tomorrow's brief at 6 AM.
Direct: hello@hcbs.ai wecare@hcbs.ai